Social media management and monitoring

Social media can be an important channel for connecting directly with customers, prospects and other key constituencies. Choosing the right platforms for your organization, designing and executing campaigns and managing the conversations that take place across the social media landscape requires experience and a thorough understanding of the culture and norms on each channel. We’ve performed these functions for companies and non-profits, government agencies and individuals and in a variety of circumstances including product launches, recalls, accidents and more.

And, whether you’re being proactive on social media or not, monitoring those channels is a valuable source of information about what competitors and opponents are doing, how the media is interpreting events and other constituencies are reacting. We have cost-effective solution that range from low-cost, automated services to active, 24/7 monitoring in real-time conducted by a team of experienced professionals.